SHIPPING:
* Some orders may be subject to a longer processing time than usual for logistical reasons. We appreciate your understanding.
The estimated time to process regular orders is 3-10 business days before shipping.
The estimated time to process orders with embroidery is 7-14 business days before shipping.
You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
RETURN / EXCHANGE POLICY:
Our orders have a 30-day return/exchange policy upon delivery. If you are unsatisfied with our products, please return them for a refund or an exchange.
There are NO restock fees, and your exchanges are shipped back to you at OUR expense.
* Upon returning or exchanging, please include your order number (a copy of the invoice or a piece of paper with the order number) and your reasoning for return, refund, or exchange (wrong size, color, etc.).
RETURNS:
Please return the item or items to the address below at YOUR expense.
Upon returning the item, please include a copy of your sales receipt. We will refund your purchase, less shipping charges.
There are NO restock fees. Your refund will be credited back to the source of payment.
* EMBROIDERED ITEMS CAN NOT BE RETURNED OR EXCHANGED!
* MASKS CAN NOT BE RETURNED OR EXCHANGED!
* ITEMS THAT HAVE BEEN WORN OR SHOW VISIBLE SIGNS OF WEAR CAN NOT BE RETURNED OR EXCHANGED!
* ITEMS THAT HAVE BEEN WASHED CAN NOT BE RETURNED OR EXCHANGED!
* Shipping charges are not refundable for all purchases. The customer is also responsible for the cost of return shipping.
EXCHANGES:
Please return the item or items to the address below at YOUR expense.
Upon returning the item, please include a copy of your sales receipt, and let us know the product name and code you want to exchange your purchase with. Your exchange will be returned to you at OUR expense.
SEND ALL RETURNS TO:
GREAT LAKES UNIFORM
5901 N. Hix Westland, MI 48185
* NOTE:
We highly recommend sending your return via
UPS, Fed EX, or insured US Mail. Items sent but not received by Great Lakes Uniform will NOT receive credit for the return or exchange.
